Naniloa Hilo Hotel

ex. Naniloa Volcanoes Resort

93 Banyan Drive, Hilo, United States, 96720  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Naniloa Hilo Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Snorkeling

Fishing

 Spa and relaxation

Spa & wellness center

 Food/Drinks

Restaurant

Overview

The 2-star Naniloa Hilo Hotel lies within 2.5 km from East Hawaii Cultural Center, Mauna Loa Observatory and Lyman Museum. This pleasant hotel was opened in 1964 and renovated in 2007.

The hotel is conveniently situated in a downtown area, close to parks and gardens. Liliuokalani Gardens, Coconut Island Park and Hilo Harbor are about 5 minutes' walk away.

The property lies within 3 km from the city center. The hotel is about 5 minutes' drive from Hilo International airport, which is 5 km away.

Rooms

All spacious guestrooms include Spacious Suite, Corner Double Room and Double Room that come with multi-channel TV, free Wi-Fi, individual climate control, a refrigerator and ironing facilities. Naniloa Hilo Hotel enjoys a panoramic view of Hilo Bay and Hawaii Volcanoes National Park. They are fitted with coffee/tea makers and a microwave as well as en suite bathrooms with a shower, a bathtub and a hairdryer.

Eat & Drink

A full breakfast is served and charges are applicable. 

Services

The hotel offers a safe deposit box, free parking and a baggage storage along with a banquet hall, a business center and a meeting room to fulfill the needs of all travelers.

Relax

Guests will enjoy a spa center and a sauna provided on site. On-site sport activities include snorkeling, lawn tennis and fishing.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   12.  Number of rooms:   193.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Snorkeling
  • Tennis court
  • Golf course
  • Golf desk
  • Fitness center
  • Fishing
  • Tennis

Services

  • City shuttle service
  • Housekeeping
  • Self-service laundry
  • Wedding services
  • Tours/Ticket assistance

Dining facilities

  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs/Baby cots

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Sun terrace
  • Garden area

Room view

  • Sea view
  • Garden view
  • Bay view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Tea and coffee facilities
  • Soundproofed rooms
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities

Bathroom

  • Shared bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Mini-fridge

Media

  • Cable/Satellite television
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

How to reach hotel

hotel Naniloa Hilo Hotel Hilo location
Show big map »

Hotel Address:

93 Banyan Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    2.6km
Airports
  • Hilo International (ITO)
    2.0km
  • Kamuela (MUE)
    69.9km
Restaurants
  • Uncle Billy's General Store
    140 m
  • Coconut Willy's (cuisine: Seafood, Barbecue)
    140 m
Beaches
  • Coconut Island
    370 m
  • Richardson Beach Park
    1.6km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    12
  • Number of rooms:
    193

Rooms and availability

Naniloa Hilo Hotel Double RoomNaniloa Hilo Hotel Double Room Hotel informationNaniloa Hilo Hotel Double RoomNaniloa Hilo Hotel Double Room
Double Room
Bed type: Double Bed or Double beds or Quad
Size: 30m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Bathtub
  • — Less information+ More information

DOUBLE LAGOON VIEW

Room facilities
    Naniloa Hilo Hotel Corner Double Room Hotel informationNaniloa Hilo Hotel Corner Double RoomNaniloa Hilo Hotel Corner Double Room
    Corner Double Room
    Bed type: Double Bed or Triple or 1 Single bed
    Size: 30m2
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    Featuring views of Hilo Bay from a private wrap around balcony, this room is equipped with a flat-screen TV, a fridge and tea and coffee-making facilities. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. - Please note: A free round of golf and a free continental breakfast are provided daily.

    Room facilities
      Naniloa Hilo Hotel Suite Hotel informationNaniloa Hilo Hotel SuiteNaniloa Hilo Hotel Suite
      Suite
      Bed type: Double Bed or Triple or 1 Single bed
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Naniloa Hilo Hotel Family Double RoomNaniloa Hilo Hotel Family Double RoomNaniloa Hilo Hotel Family Double Room
        Family Double Room
        Bed type: Double Bed
        Check Prices
        • Air conditioning
        — Less information+ More information

        Scenic View

        Room facilities
          Family Corner Double Room
          Bed type: Double Bed
          Check Prices
          — Less information+ More information

          Corner Room

          Naniloa Hilo Hotel Spacious Suite Hotel informationNaniloa Hilo Hotel Spacious Suite
          Spacious Suite
          Bed type: King Size bed
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Featuring ocean views from a private balcony, this spacious suite provides a kitchen and an en suite bathroom. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. - Please note: A free round of golf and a free continental breakfast are provided daily.

          Room facilities
            Naniloa Hilo Hotel Panoramic Corner Double Room Hotel informationNaniloa Hilo Hotel Panoramic Corner Double RoomNaniloa Hilo Hotel Panoramic Corner Double Room
            Panoramic Corner Double Room
            Bed type: Double Bed
            Check Prices
            • Air conditioning
            — Less information+ More information

            Panoramic Room, Oceanfront (Corner)

            Room facilities
              Naniloa Hilo Hotel Panoramic Studio Suite Hotel informationNaniloa Hilo Hotel Panoramic Studio SuiteNaniloa Hilo Hotel Panoramic Studio Suite
              Panoramic Studio Suite
              Bed type: Double Bed
              Check Prices
              • Air conditioning
              — Less information+ More information

              Panoramic Studio, Oceanfront (Suite)

              Room facilities

                How to reach hotel

                hotel Naniloa Hilo Hotel Hilo location
                Show big map »

                Hotel Address:

                93 Banyan Drive, Hilo, United States, 96720

                Get directions
                City Center
                • Hilo
                  2.6km
                Airports
                • Hilo International (ITO)
                  2.0km
                • Kamuela (MUE)
                  69.9km
                Restaurants
                • Uncle Billy's General Store
                  140 m
                • Coconut Willy's (cuisine: Seafood, Barbecue)
                  140 m
                Beaches
                • Coconut Island
                  370 m
                • Richardson Beach Park
                  1.6km
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  12
                • Number of rooms:
                  193

                Naniloa Hilo Hotel Location

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                • Hotels nearby
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                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
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                What's nearby

                Tourist attractions

                • Pana'ewa Rainforest Zoo - 8.3km

                Popular areas

                • City Center - 2.5km

                Amusement

                • Fun Factory - 500 m
                • Triple 7 Amusement - 1.4km
                • Mulligan's Island - 2.2km
                • Hilo Lanes - 2.4km
                • Mulligan's Q-Bowl - 2.4km
                • Tilt - 3.4km

                Museums

                • Pacific Rim Studio - 800 m
                • The Pacific Tsunami Museum - 2.2km
                • East Hawaii Cultural Ctr - 2.6km
                • Lyman Museum & Mission House - 2.8km
                • Lyman House Memorial Museum - 3.0km

                Parks

                • Hawaii County Park Maintenance - 500 m
                • Hawaii County Parks and Rec Dept - 1.8km
                • Mauna Kea Park - 1.8km
                • Wailoa Center Park - 3.2km
                • Rainbow Falls - 4.7km

                Universities, Institutes

                Arboretum, Green spaces, Zoos

                • Nani Mau Inc - 6.1km

                Oceanfront Areas

                Local Attractions

                • Wailoa River State Recreation Area - 1.6km
                  Off Pauahi Street, Hilo
                • Mokupapapa Discovery Center - 2.1km
                  308 Kamehameha Ave, Suite 109, Hilo
                • Mauna Loa Observatory - 2.5km
                  154 Waianuenue Avenue, Hilo
                • Richardson Beach Park - 1.6km
                  2279 Kalanianaole St., Hilo
                • Pacific Tsunami Museum - 2.2km
                  130 Kamehameha Ave, Hilo

                Near the hotelNear the hotel

                • Coconut Island - 370 m
                  Off-shoot from Banyan Drive, Hilo
                • Liliuokalani Gardens - 1.2km
                  Banyan Drive, Hilo

                Restaurants Nearby

                • Uncle Billy's General Store - 140 m

                  Address: 87 Banyan Dr
                  Phone: (808) 935-0861

                • Queen's Court Restaurant - 230 m

                  Address: 71 Banyan Dr
                  Phone: 808-935-9361

                  56% likes this, based on 73 reviews
                  Cuisine: American

                • Ken's House of Pancakes - 790 m

                  Address: 1730 Kamehameha Ave
                  Phone: 8089358711

                  68% likes this, based on 695 reviews
                  Price Range: CAD 15 - CAD 15

                • Coconut Willy's - 140 m

                  Address: 87B Banyan Drive
                  Phone: +1 808-987-6992

                  73% likes this, based on 31 reviews
                  Cuisine: Seafood, Barbecue

                • Sky Garden Restaurant - 460 m

                  Address: Hawai'i Naniloa Resort
                  Phone: (808) 935-8888

                  75% likes this, based on 27 reviews
                  Cuisine: Chinese
                  Price Range: CAD 9 - CAD 26

                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  12
                • Number of rooms:
                  193
                Cities nearby
                • Kamuela hotels - 69km
                • Volcano hotels - 35km
                • Kohala Coast hotels - 86km
                • Waikoloa hotels - 77km
                • Pahoa hotels - 30km
                • Hawaii - The Big Island hotels - 64km
                • Naalehu hotels - 90km
                • Captain Cook hotels - 91km
                • Keaau hotels - 13km
                • Mountain View hotels - 19km

                Naniloa Hilo Hotel Reviews

                Guest reviews are submitted by our customers after their stay at Naniloa Hilo Hotel

                Average guest rating

                6.4out of 10
                Good
                Based on 122 reviews

                Rating by category:

                Location
                6.0
                Rooms
                6.0

                Individual guest reviews

                • Older travelers
                  3.2

                  I was extremely disappointed to arrive at a hotel that was being renovated. The photographs suggested a full service comfortable hotel with lawns, chairs, facilities and relaxation. The entrance canopy was missing so we arrived in the pouring rain and got rained on unloading. There were no door staff to greet us. Most of the lobby furniture was stacked in a room. And the lobby was bare and stark and univiting. There were no pool recliners for sunbathing. Do not expect complimentary coffee in the lobby. All the walls were bare with minimum art work. The room had no fan or ac so you had to sleep with windows open and we were kept awake all might because of the night frogs. Bathroom accessories were the cheapest and bare minimum. In the elevator others complained about having to sign hotel rules at check in and said it felt like a dorm. They gave you only one coffee sachet in room and my partner drinks non- caff which was not available. The entry pull-in was pooled in water in the rain so we got our feet wet when leaving. Judging by the five star compliments planted on the internet review pages it is clear that those must have been planted and were very far from the truth. I wasted $200 for one of the worst hotel experiences ever. I used to own a bed and breakfast and this hotel is a distaster.

                • Group of friends
                  10.0

                  We had a view of the ocean from our room. It was inexpensive and clean. Parking was free.

                  The hotel was partially renovated so make sure you ask for a room on the renovated side.

                • Single
                  6.2

                  I loved the rom

                  No sunbeds and the lifts had awful odours - I did say.

                • Older travelers
                  5.8

                  Location was ok. Staff were friendly.

                  The elevators looked like they were service elevators. The carpets smell in the elevators almost made me sick, they were very badly in need of cleaning. The breakfast was passable. However please include oatmeal in the continental. My wife was forced to pay for a buffet because all she wanted was oatmeal and it was only on the buffet menu !!

                • Family with children
                  6.6

                  Great location, safe and good place to bring your family.

                • Older travelers
                  7.0

                  The location was very good, close to the airport, but right on the water and very peaceful. Nice pool, though it could have been warmer. Good views from our room. Comfortable bed.

                  Service was freindly, but not informative. There was no hotel information anywhere. Room was clean, but fairly spartan. The first night we had no bed cover or coffee/tea for our maker. Hotel seems to be getting a face lift, but right now is rather shabby in the hallways. Difficult to find ice because it was in a room with an unmarked door. No resturant on the premises. All the lounges and the spa are closed down. One day the elevator was not working.

                • Family with children
                  5.4

                  clean room; bathroom seemed upgraded; there are two things the hotel has going for it: 1) one of 3 hotels in Hilo; 2) location, location, location - near volcanoes national park and waterfalls

                  Facade has rust stains; walked past 2 closed restaurants with piled up furniture to one working elevator out of three; knew something was wrong when we were given actual keys to the room instead of key cards; it's apparent the hotel is struggling and improvements are superficial; everything is tiled, i.e., bedroom floor, hallways

                • Group of friends
                  7.8

                  Good location, very close to the airport. Very helpfull staff, nice rooms, comportable beds, spacious bathroom. Free internet access a big plus. Would stay there again when at Hilo. Good value for money.

                  Would be great to have some milk, plates, cuttlery, a kettle perhaps on arrival. A coat of paint would be nice but lots of work is already under way.

                • Older travelers
                  4.6

                  Hilo is absolutely fantastic, although we only stayed at this hotel because it is close to the airport and we did not have vacancy at the Inn at Volcano for that night

                  The view offered from the sea front room

                • Older travelers
                  9.2

                  Concrete floors and walls made it noisy, i.e., every time someone walked down the hall it made a lot of noise.

                • Group of friends
                  7.8

                  The view is incredible, quiet, easy free parking, nearby parks, breakfast serviced ocean side.

                  The hotel doesn't have many amenities. It is in the midst of remodeling, newly remodeled rooms are lovely, but the other part is dismal.

                • Older travelers
                  6.6

                  location

                  furnishings were bare. the room didnt have a 'cozy' feel to it. it was cold and sterile. small bed, small room, uncomfortable bed.

                • Single
                  6.2

                  How close it was to downtown, and my work location

                  It didn't have a bar/lounge area, Didn't have a Resort Restaurant, hotel look rundown and closed, wifi/internet didn't work in the rooms.

                • Single
                  6.2

                  The open floor plan in the room made for more space available. And the staff were very friendly.

                • Older travelers
                  6.2

                  We actually had a partial view of the harbor even though the room was "garden view".

                  The hotel was a bit eerie since many parts of it seemed to be closed or in need of repair.

                How to reach hotel

                hotel Naniloa Hilo Hotel Hilo location
                Show big map »

                Hotel Address:

                93 Banyan Drive, Hilo, United States, 96720

                Get directions
                City Center
                • Hilo
                  2.6km
                Airports
                • Hilo International (ITO)
                  2.0km
                • Kamuela (MUE)
                  69.9km
                Restaurants
                • Uncle Billy's General Store
                  140 m
                • Coconut Willy's (cuisine: Seafood, Barbecue)
                  140 m
                Beaches
                • Coconut Island
                  370 m
                • Richardson Beach Park
                  1.6km
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Year renovated:
                  2007
                • Number of floors:
                  12
                • Number of rooms:
                  193