Naniloa Hilo Hotel

ex. Naniloa Volcanoes Resort

93 Banyan Drive, Hilo, United States, 96720  show map
 2 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Naniloa Hilo Hotel

 Free Wi-Fi

Free Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Swimming Pool

Outdoor swimming pool

 Fitness/Gym

Fitness center

 Sports activities

Tennis court

Golf course

Fishing

 Spa and relaxation

Spa & wellness center

 Food/Drinks

Restaurant

Overview

Naniloa Hilo Hotel is a 12-story hotel in the historic district at a close proximity to East Hawaii Cultural Center, Rainbow Falls and Lyman Museum offering non-smoking rooms with a great view of Hilo Bay and Hawaii Volcanoes National Park. The hotel opened its doors in 1964 and was remodeled in 2007.

Set on beautiful beaches close to a national park and gardens. Guests can get to Hilo city center, which is 3km away.

Due to its perfect location, the hotel offers to get to Hilo International airport within 5 minutes.

Rooms

This property counts 193 guestrooms featuring Corner Single Room, Spacious Suite and Quadruple Room. The rooms feature en suite bathrooms as well as an ice machine, coffee/tea makers and a fridge for self-catering.

Eat & Drink

A full breakfast is served and charges are applicable. 

Services

Guests will benefit from ironing service, wedding services and housekeeping along with a luggage storage, a lift and a souvenir shop available on site.

Relax

A golf course, a sun terrace and a tennis court are offered for guests' comfort. On-site sport activities include golf, fishing and lawn tennis.

Internet

Wireless internet is available in public areas for free.

High-speed internet access is available in the hotel rooms for free.

Guest Parking

Free public parking is possible on site.

Year renovated:   2007.  Number of floors:   12.  Number of rooms:   193.

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Facilities

General

  • Free Wi-Fi in public areas
  • Paid parking
  • Late check-in/-out
  • 24-hour reception
  • Non-smoking rooms
  • Children are welcome
  • Safe deposit box
  • Multilingual staff
  • No pets allowed
  • Souvenir shop
  • ATM/Cash machine
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled
  • Ice machine

Sports & Fitness

  • Tennis court
  • Golf course
  • Golf desk
  • Fitness center
  • Fishing
  • Tennis

Services

  • City shuttle service
  • Housekeeping
  • Self-service laundry
  • Wedding services
  • Tours/Ticket assistance

Dining facilities

  • Restaurant
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Fax/Photocopying

Children's facilities

  • Cribs available

Leisure facilities

  • Outdoor swimming pool
  • Spa & wellness center
  • Sun terrace
  • Garden area

Room view

  • Garden view
  • Bay view
  • Ocean view
  • Lagoon view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Tea and coffee facilities
  • Rollaway/Extra bed
  • Wardrobe
  • Ironing facilities

Bathroom

  • Private bathroom
  • Bathtub
  • Steam shower
  • Room toiletries
  • Hair dryer

Kitchen facilities

  • Mini-fridge

Media

  • Flat-screen TV
  • Cable/Satellite television
  • CD player
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Naniloa Hilo Hotel Hilo location
Show big map »

Hotel Address:

93 Banyan Drive, Hilo, United States, 96720

Get directions
City Center
  • Hilo
    2.6km
Airports
  • Hilo International (ITO)
    2.0km
  • Kamuela (MUE)
    69.9km
Restaurants
  • Uncle Billy's General Store
    140 m
  • Coconut Willy's (cuisine: Seafood, Barbecue)
    140 m
Beaches
  • Coconut Island
    370 m
  • Richardson Beach Park
    1.6km
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Year renovated:
    2007
  • Number of floors:
    12
  • Number of rooms:
    193

Rooms and availability

Naniloa Hilo Hotel Double RoomNaniloa Hilo Hotel Double Room Hotel informationNaniloa Hilo Hotel Double RoomNaniloa Hilo Hotel Double Room
Double Room
Bed type: Double Bed or Double beds or Quad
Size: 30m2
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Bathtub
  • — Less information+ More information

Boasting a bay view, this room is equipped with free WiFi, a flat-screen TV, a fridge and tea and coffee-making facilities. Rates are based on 2 guests. A maximum of 4 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. - Please note: A free round of golf and a free continental breakfast are provided daily.

Room facilities
    Naniloa Hilo Hotel Corner Double Room Hotel informationNaniloa Hilo Hotel Corner Double RoomNaniloa Hilo Hotel Corner Double Room
    Corner Double Room
    Bed type: Double Bed or Triple or 1 Single bed
    Size: 30m2
    Check Prices
    • Air conditioning
    • Bathtub
    — Less information+ More information

    Ocean Front Corner Room Rate A

    Room facilities
      Naniloa Hilo Hotel Suite Hotel informationNaniloa Hilo Hotel SuiteNaniloa Hilo Hotel Suite
      Suite
      Bed type: Double Bed or Triple or 1 Single bed
      Check Prices
      • Air conditioning
      • Bathtub
      — Less information+ More information
      Room facilities
        Quadruple Room
        Bed type: Quad
        Check Prices
        • Bathtub
        — Less information+ More information
        Room facilities
          Naniloa Hilo Hotel Spacious Suite Hotel informationNaniloa Hilo Hotel Spacious Suite
          Spacious Suite
          Bed type: King Size bed
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Featuring ocean views from a private balcony, this spacious suite provides a kitchen and an en suite bathroom. Rates are based on 2 guests. A maximum of 3 guests can stay in this room. Please refer to the policies for fees that will apply for additional guests. - Please note: A free round of golf and a free continental breakfast are provided daily.

          Room facilities

            How to reach hotel

            hotel Naniloa Hilo Hotel Hilo location
            Show big map »

            Hotel Address:

            93 Banyan Drive, Hilo, United States, 96720

            Get directions
            City Center
            • Hilo
              2.6km
            Airports
            • Hilo International (ITO)
              2.0km
            • Kamuela (MUE)
              69.9km
            Restaurants
            • Uncle Billy's General Store
              140 m
            • Coconut Willy's (cuisine: Seafood, Barbecue)
              140 m
            Beaches
            • Coconut Island
              370 m
            • Richardson Beach Park
              1.6km
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              12
            • Number of rooms:
              193

            Naniloa Hilo Hotel Location

            Legend
            • Current hotel
            • Hotels nearby
            • Other hotels
            • Airports
            • Underground stations
            • Train stations
            • Parks
            • Tourist attractions
            • Museums
            • Convention centers
            • Stadiums
            • Food and meals
            • General

            Hover above the icons to see hotel photo and details.

            Click the hotel to go to the main hotel page.

            Route Planner
            Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

            What's nearby

            Tourist attractions

            • Pana'ewa Rainforest Zoo - 8.3km

            Popular areas

            • City Center - 2.5km

            Amusement

            • Fun Factory - 500 m
            • Triple 7 Amusement - 1.4km
            • Mulligan's Island - 2.2km
            • Hilo Lanes - 2.4km
            • Mulligan's Q-Bowl - 2.4km
            • Tilt - 3.4km

            Museums

            • Pacific Rim Studio - 800 m
            • The Pacific Tsunami Museum - 2.2km
            • East Hawaii Cultural Ctr - 2.6km
            • Lyman Museum & Mission House - 2.8km
            • Lyman House Memorial Museum - 3.0km

            Parks

            • Hawaii County Park Maintenance - 500 m
            • Hawaii County Parks and Rec Dept - 1.8km
            • Mauna Kea Park - 1.8km
            • Wailoa Center Park - 3.2km
            • Rainbow Falls - 4.7km

            Universities, Institutes

            Arboretum, Green spaces, Zoos

            • Nani Mau Inc - 6.1km

            Oceanfront Areas

            Local Attractions

            • Wailoa River State Recreation Area - 1.6km
              Off Pauahi Street, Hilo
            • Mokupapapa Discovery Center - 2.1km
              308 Kamehameha Ave, Suite 109, Hilo
            • Mauna Loa Observatory - 2.5km
              154 Waianuenue Avenue, Hilo
            • Richardson Beach Park - 1.6km
              2279 Kalanianaole St., Hilo
            • Pacific Tsunami Museum - 2.2km
              130 Kamehameha Ave, Hilo

            Near the hotelNear the hotel

            • Coconut Island - 370 m
              Off-shoot from Banyan Drive, Hilo
            • Liliuokalani Gardens - 1.2km
              Banyan Drive, Hilo

            Restaurants Nearby

            • Uncle Billy's General Store - 140 m

              Address: 87 Banyan Dr
              Phone: (808) 935-0861

            • Queen's Court Restaurant - 230 m

              Address: 71 Banyan Dr
              Phone: 808-935-9361

              56% likes this, based on 73 reviews
              Cuisine: American

            • Ken's House of Pancakes - 790 m

              Address: 1730 Kamehameha Ave
              Phone: 8089358711

              68% likes this, based on 695 reviews
              Price Range: CAD 15 - CAD 15

            • Coconut Willy's - 140 m

              Address: 87B Banyan Drive
              Phone: +1 808-987-6992

              73% likes this, based on 31 reviews
              Cuisine: Seafood, Barbecue

            • Sky Garden Restaurant - 460 m

              Address: Hawai'i Naniloa Resort
              Phone: (808) 935-8888

              75% likes this, based on 27 reviews
              Cuisine: Chinese
              Price Range: CAD 9 - CAD 26

            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              12
            • Number of rooms:
              193
            Cities nearby
            • Kamuela hotels - 69km
            • Volcano hotels - 35km
            • Kohala Coast hotels - 86km
            • Waikoloa hotels - 77km
            • Pahoa hotels - 30km
            • Hawaii - The Big Island hotels - 64km
            • Naalehu hotels - 90km
            • Captain Cook hotels - 91km
            • Kappau hotels - 93km
            • Keaau hotels - 13km

            Naniloa Hilo Hotel Reviews

            Guest reviews are submitted by our customers after their stay at Naniloa Hilo Hotel

            Average guest rating

            6.4out of 10
            Good
            Based on 122 reviews

            Rating by category:

            Location
            6.0
            Rooms
            6.0

            Individual guest reviews

            • Older travelers
              3.2

              I was extremely disappointed to arrive at a hotel that was being renovated. The photographs suggested a full service comfortable hotel with lawns, chairs, facilities and relaxation. The entrance canopy was missing so we arrived in the pouring rain and got rained on unloading. There were no door staff to greet us. Most of the lobby furniture was stacked in a room. And the lobby was bare and stark and univiting. There were no pool recliners for sunbathing. Do not expect complimentary coffee in the lobby. All the walls were bare with minimum art work. The room had no fan or ac so you had to sleep with windows open and we were kept awake all might because of the night frogs. Bathroom accessories were the cheapest and bare minimum. In the elevator others complained about having to sign hotel rules at check in and said it felt like a dorm. They gave you only one coffee sachet in room and my partner drinks non- caff which was not available. The entry pull-in was pooled in water in the rain so we got our feet wet when leaving. Judging by the five star compliments planted on the internet review pages it is clear that those must have been planted and were very far from the truth. I wasted $200 for one of the worst hotel experiences ever. I used to own a bed and breakfast and this hotel is a distaster.

            • Group of friends
              10.0

              We had a view of the ocean from our room. It was inexpensive and clean. Parking was free.

              The hotel was partially renovated so make sure you ask for a room on the renovated side.

            • Single
              6.2

              I loved the rom

              No sunbeds and the lifts had awful odours - I did say.

            • Older travelers
              5.8

              Location was ok. Staff were friendly.

              The elevators looked like they were service elevators. The carpets smell in the elevators almost made me sick, they were very badly in need of cleaning. The breakfast was passable. However please include oatmeal in the continental. My wife was forced to pay for a buffet because all she wanted was oatmeal and it was only on the buffet menu !!

            • Family with children
              6.6

              Great location, safe and good place to bring your family.

            • Older travelers
              7.0

              The location was very good, close to the airport, but right on the water and very peaceful. Nice pool, though it could have been warmer. Good views from our room. Comfortable bed.

              Service was freindly, but not informative. There was no hotel information anywhere. Room was clean, but fairly spartan. The first night we had no bed cover or coffee/tea for our maker. Hotel seems to be getting a face lift, but right now is rather shabby in the hallways. Difficult to find ice because it was in a room with an unmarked door. No resturant on the premises. All the lounges and the spa are closed down. One day the elevator was not working.

            • Family with children
              5.4

              clean room; bathroom seemed upgraded; there are two things the hotel has going for it: 1) one of 3 hotels in Hilo; 2) location, location, location - near volcanoes national park and waterfalls

              Facade has rust stains; walked past 2 closed restaurants with piled up furniture to one working elevator out of three; knew something was wrong when we were given actual keys to the room instead of key cards; it's apparent the hotel is struggling and improvements are superficial; everything is tiled, i.e., bedroom floor, hallways

            • Group of friends
              7.8

              Good location, very close to the airport. Very helpfull staff, nice rooms, comportable beds, spacious bathroom. Free internet access a big plus. Would stay there again when at Hilo. Good value for money.

              Would be great to have some milk, plates, cuttlery, a kettle perhaps on arrival. A coat of paint would be nice but lots of work is already under way.

            • Older travelers
              4.6

              Hilo is absolutely fantastic, although we only stayed at this hotel because it is close to the airport and we did not have vacancy at the Inn at Volcano for that night

              The view offered from the sea front room

            • Older travelers
              9.2

              Concrete floors and walls made it noisy, i.e., every time someone walked down the hall it made a lot of noise.

            • Group of friends
              7.8

              The view is incredible, quiet, easy free parking, nearby parks, breakfast serviced ocean side.

              The hotel doesn't have many amenities. It is in the midst of remodeling, newly remodeled rooms are lovely, but the other part is dismal.

            • Older travelers
              6.6

              location

              furnishings were bare. the room didnt have a 'cozy' feel to it. it was cold and sterile. small bed, small room, uncomfortable bed.

            • Single
              6.2

              How close it was to downtown, and my work location

              It didn't have a bar/lounge area, Didn't have a Resort Restaurant, hotel look rundown and closed, wifi/internet didn't work in the rooms.

            • Single
              6.2

              The open floor plan in the room made for more space available. And the staff were very friendly.

            • Older travelers
              6.2

              We actually had a partial view of the harbor even though the room was "garden view".

              The hotel was a bit eerie since many parts of it seemed to be closed or in need of repair.

            How to reach hotel

            hotel Naniloa Hilo Hotel Hilo location
            Show big map »

            Hotel Address:

            93 Banyan Drive, Hilo, United States, 96720

            Get directions
            City Center
            • Hilo
              2.6km
            Airports
            • Hilo International (ITO)
              2.0km
            • Kamuela (MUE)
              69.9km
            Restaurants
            • Uncle Billy's General Store
              140 m
            • Coconut Willy's (cuisine: Seafood, Barbecue)
              140 m
            Beaches
            • Coconut Island
              370 m
            • Richardson Beach Park
              1.6km
            Hotel information
            • Check-In:
              from  3 pm
            • Check-Out:
              until  12 pm
            • Year renovated:
              2007
            • Number of floors:
              12
            • Number of rooms:
              193